Shipping Policy

Shipping & Processing Times

Shipping times for each product are listed in the description of the product itself. In general, ready to ship pieces will go out within 3-5 days after purchase. Pre-orders will be marked as such and estimated shipping time frames for those products will be listed in the description. I ship through USPS or UPS within the US. I am NOT currently shipping internationally. Tracking numbers will be sent via email.

Incorrect Address

Please double check your shipping address before checking out. I am not responsible for packages that are lost or returned to me due to an incorrect or incomplete address. The customer will be responsible for shipping fees if I need to send out the package a second time.

I am not responsible for packages that are lost or stolen. I am happy to add signature required shipping to your package if you’re worried about stolen packages. Please email me at info@heatherdawnglass.com after purchase to add this.